Most of our customers have had the same questions you might have about self storage. Here are a list of some of the most common questions we’ve answered for customers all over the Inland Empire:
What size unit do I need?
Can I pay for storage with online payments?
Can I reserve my unit online?
Is there a minimum rental term?
Can I bring my own lock?
Do I need insurance?
What does “on-site” manager mean?
What is a roll-up door?
Do you offer RV/camper/boat parking?
Q. What size unit do I need?
A. The unit size you may require can vary greatly, depending on the size of your furniture, how high you can stack boxes and a number of other variables. Please refer to our storage size guide or call us and we will be happy to help you decide what size will work best for you.
Q. Can I pay for storage with online payments?
A. Many of our patrons set up automatic payment through their bank websites. We currently accept cash or check payments.
Q. Can I reserve my unit online?
A. We are in the process of adding this facility. At this time, please call our managers and they will be happy to hold an available unit for you.
Q. Is there a minimum rental term?
A. The minimum rental term is one month.
Q. Can I bring my own lock?
A. You can… but if you don’t have a lock, we’ll give you one for free!
Q. Do I need insurance?
A. Insuring your items while they are in storage is highly recommended. Just as your home is susceptible to fire, roof leaks, burglary and vandalism, so too is your storage unit. Check your homeowners or renters insurance policy to see if your storage possessions are covered. If not, our on-site managers can assist you in acquiring reasonably priced self-storage insurance.
Q. What does “on-site” manager mean?
A. “On-site” manager means that an employee has an apartment on-site as part of the facility.
Q. What is a roll-up door?
A. Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space.
Q. Do you offer RV/camper/boat parking?
A. Yes, Ramona Mini Storage offers outdoor parking for RVs, campers, and boats.